Shopping Information
Payment Information
Delivery charges for orders from the Online Shop?
We offer free standard delivery on all orders above ₹999. For orders below the minimum, a small shipping fee will be calculated at checkout based on your location and delivery method.
How long will delivery take?
Standard delivery typically takes 3–7 business days, depending on your location. Express delivery options are also available at checkout for faster service.
What exactly happens after ordering?
Once your order is placed, you will receive a confirmation email with your order details. As soon as your items are shipped, you’ll get a tracking number to follow your package in real time. We’ll also keep you updated at each step of the process.
Do I receive an invoice for my order?
Yes, an invoice will be emailed to you automatically after you place your order. You can also download your invoice anytime from your account under ‘My Orders’.
When is the order payment taken from bank account?
Payment is processed immediately when you place your order. If your payment is successful, you’ll receive an order confirmation via email.
What is a wishlist?
A wishlist allows you to save your favorite items so you can find or purchase them later. It’s perfect for planning your next outfit or sharing gift ideas!
What should I do if I receive a damaged or wrong product?
We’re sorry to hear that! Please contact our customer support within 48 hours of receiving the item. Include your order number and clear photos of the product. We’ll arrange a free return or exchange as quickly as possible.
Can I change or cancel my order?
Yes, but only if your order hasn’t been shipped yet. To request a change or cancellation, please contact our customer care team immediately after placing the order. Once dispatched, the order cannot be changed or canceled.