Who we are
At LABIRA , your privacy is very important to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website https://labira.in/ and make purchases of clothing and fashion products.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
When you use our website, we may collect the following information:
Communications: Any messages, reviews, or inquiries you send us.
Personal Information: Name, email address, phone number, shipping/billing address.
Payment Information: Processed securely via Razorpay. We do not store your card details.
Account Information: Username, password (encrypted), order history.
Technical Information: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
We use the collected data to:
Comply with legal and regulatory requirements.
Process and deliver your orders.
Enable secure payments through Razorpay.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send order confirmations, delivery updates, and promotional offers (if opted in).
3. Payment Information & Security
We use Razorpay as our payment gateway. Razorpay is a PCI-DSS compliant payment processor that ensures your financial data is handled with the highest level of security.
For more details, you may refer to Razorpay’s Privacy Policy.
We do not store your card details on our servers.
Payments are encrypted and processed directly by Razorpay.
4. Sharing of Information
We do not sell or trade your personal information. However, we may share your data with:
Legal Authorities: If required by law or to prevent fraud/security threats.
Payment Processor: Razorpay, for completing transactions.
Logistics Partners: To deliver your orders.
Service Providers: For website hosting, analytics, and marketing support.
5. Cookies & Tracking
Our website uses cookies to:
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Store your login/session preferences.
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Remember your cart items.
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Analyze site traffic and user behavior.
You can disable cookies in your browser, but some features of our site may not work properly.
6. Data Retention
We retain your order and account data for as long as your account is active or as required by law.
Transaction records may be stored for tax and accounting purposes.
You may request deletion of your personal data at any time (except where legally required to retain).
7. Your Rights
You have the right to:
Opt out of promotional emails (unsubscribe link included).
Request access to your personal data.
Update or correct your information.
Request deletion of your data.
8. Data Security
We implement strict security measures to protect your information, including encryption, firewalls, and access controls. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.